KNOW THE COMPETITION!! – #109

As my wife would concur, I loved to go shopping with her – a strange phenomenon when the Cubs are playing. While she shopped for essentials, I would look at leaders of the industry battle for shelf space and display space for their new and existing products. I have done this for years, and I grew in understanding […]

... read the entire post


KODAK – IS ONLY WORTH $2.00 PER SHARE – #108

No Marketing, Sales or Employee inputs for decades. Lack of leadership has been very evident. I say this, due to knowing Mr. Fischer personally, who moved from Motorola to Kodak as CEO. Every morning I met Mr. Fischer at 5:00 AM at Buehler YMCA waiting for the pool and exercise room to open. Once, he came by […]

... read the entire post


$2 TRILLION IN VALUATION – #107

The week of August 18, was when Apple touched $2 trillion in market Valuation. Who would have believed this achievement – not even Steve Jobs? Where have 7 years gone since Steve stepped away from Apple, due to not being able to fulfill his duties. Many thought this was the end of Apple. He died six weeks […]

... read the entire post


A GREAT HOLIDAY – #106

To You and Your Family a Very Happy and Rewarding Labor Day from our entire staff. As I was catching-up to my reading, I happened to run across some questions posed by GARY BURNISON, KORN FERRY CEO.

  1. HOW DO I SERVE OTHERS? ONE OF THE KEY FACTORS IN BUILDING THE TRUST IN YOU AND YOUR BUSINESS.
  2. WHY […]

    ... read the entire post


IDENTIFYING TRENDS WILL DEVELOP STRATEGY – #105

Trend Meetings need to be conducted by YOU and your managers to ensure that you will have effective strategies to be ready to put in the overall Plan for the short and long term. If you aren’t working with a strategy, you are wasting the time of everyone. To grow as a leader, you need to understand […]

... read the entire post


COMMUNICATIONS – #104

The importance of clear and transparent communications from the Manager in-charge is so important that one can see what confusion is created, as can be evident in 300 Million U.S. citizens not knowing whether they need to wear a mask as the Memorial Holiday approached. Over the Holiday, 50% of citizens didn’t wear a mask with […]

... read the entire post



 U.S. Post Office (USPS) – #102

Having watched one of the largest office building’s in the world stay empty for a decade +, with cats as large as Coyotes taking up residence in this super office space ideally located in downtown Chicago, I am surprised to see that finally our government has made a deal with Uber, Walgreens, Ferrara Candy; they’re […]

... read the entire post



EDUCATION EXPERIMENT: FAILS – #100

REMOTE TEACHING IS NOT EASY. FROM KINDERGARTEN THROUGH 12TH GRADE WE HAD         (4) MONTHS UNTIL TODAY TO EXPERIMENT IN REMOTE LEARNING – THAT’S 50 MILLION STUDENTS THAT BECAME ELIGIBLE FOR THE EXPERIMENT IMMEDIATELY – THE EXPERIMENT FAILED, AND HERE ARE THE REASONS WHY:

  1. MANY STUDENTS DON’T HAVE INTERNET ACCESS NOR COMPUTERS. COULDN’T FIND OUT WHY STUDENTS WERE NOT […]

    ... read the entire post




12th Week of Isolation – #97

While being isolated to my apartment and our North Garden for twelve weeks, I have had the chance to watch FOX NEWS broadcast the rioting and the peaceful demonstrations. If you watched carefully, you could identify the difference between peaceful protestors and the destructive criminals.

Here’s what I would do: (1) enforce the Curfew and separate […]

... read the entire post


CHINA KEEPS FOCUS ON 6G DEVELOPMENT – #96

Where does the U.S. stand in the race for 6G Technology?  While we put up with a few hundred people burning and rioting in major cities due to a lack of strong leadership. We spend more time discussing closing polls (7PM or 8PM) in those cities facing a 7PM Curfew. Supporting my assertion of ‘lack of leadership’ resulted in […]

... read the entire post


PLAN-PLAN-PLAN – #95

Our staff is back to work, and I am the only person starting my 9th week locked-down in my apartment. During this time, I fully got the feeling and pain of the small business owners during these tough times. If blog readers can help, we would appreciate any help and ideas that you could provide […]

... read the entire post


FEDERAL JUDGE JOINS ME IN RECOGNIZING DANGER TO CALIFORNIA BY PG&E’S VIOLATIONS STARTING IN 201O(Follow-Up to Blogs 91 & 93) – #94

As I sent copies of Blogs #91 & 93, to President TRUMP, Governor Newsome and current CEO of PG&E, I received support for my recommendations from U.S. District Judge Alsup in highlighting all the fixes I recommended in my Blogs.  He was citing PG&E for being in violation of the criminal probation following its conviction of safety violations […]

... read the entire post


FOLLOW UP TO BLOG #91 (Burn-Baby-Burn) – #93

In order to provide a true assessment of the problems at PG&E, we go back to the basic four questions of our Management Learnings (BLOG):

IS THERE A PROBLEM?

YES, there is. PG&E has no concern for the FIFTH largest country in the world CALIFORNIA and its citizens. PG&E is so busy getting out of Chapter 11 for the second […]

... read the entire post


THE IMPORTANCE OF TRUST – #92

It would be easy to blame the distinguished Board of Directors of IBM for the demotion of Ginni Rometty as CEO of IBM.  The Board of Directors had given enough of a chance to Ginni – they stood by Ginni for all 8 years of her tenure as CEO of IBM.  When I attended last years […]

... read the entire post


CALIFORNIA – BURN – BABY – BURN – #91

As I prepared to write this BLOG, I was overcome with disbelief that the PGE Management group had a total disregard for responsibility, accountability, ethics, trust, and just plain common sense. Of course, we are in CALI-FORNIA where “tree-huggers” have ruled the roost for the last ten years.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   “IT STARTS AND ENDS WITH MANAGEMENT” is very […]

... read the entire post


2020 Forecasts – #90

It took 15 days and an in-depth review of 2019 to come up with this forecast to help you with your decision making.

The following are our staff’s and my 10 recommendations on major issues facing all of us in 2020:

  1. The President will not be impeached, will win re-election by a land-slide.
  2. Lots of work to do […]

    ... read the entire post


THANKS: A GREAT 2019 AND A HAPPY 2020 -#89

Our employees extend their thanks for your dedication and support of our BLOG on a wide variety of business examples that had both happy and sad outcomes.  One idea, and you would have capitalized on the profits that accrued.  The “BLOG” is free which translates to learning about fact – verified info of what is working or not […]

... read the entire post


CONDIMENTS DEMAND FLEXIBILITY – #88

My Father in Law’s profession was to be the “best” butcher in the business.  To the benefit of our entire family we constantly had the best choice of meats, but around this time of the year, we all looked forward to the “two” 20lb+ turkeys that would be selected by “Gramps” for the holidays.  We […]

... read the entire post



NFL OWNERS FINALLY GOT SOME B____S – #86

AS AN INFANTRY GRUNT STATIONED WITH THE 11TH AIRBORNE DISION IN GERMANY, I WAS THE PROUDEST SOLDIER – READY TO SERVE MY COUNTRY, SERVE MY PRESIDENT, HAVE PRIDE IN THE U.S. FLAG, AND REALLY APPRECIATE THE FREEDOMS THAT I ENJOY EVERY DAY.

Then came along Colin Kaepernick who had a fair record with the S.F. 49er’s only […]

... read the entire post


Poor Management at Walgreen’s – #85

As a stockholder of Walgreens, I have lost all respect for the recent management (5 Years) that covered up the fact that it had losses in the beauty area for three straight years of decline in same store retail sales. In light of industry declines this last year, the industry had two good years out of […]

... read the entire post



TRUST: HOW TO RETAIN AND GROW IT – #84

About a year ago, the world crossed Cameo’s CEO’S desk in a phone call from the NFL indicating that Bret Favre had been duped by a Supremacist group into filming a video filled with coded hate speech. Favre thought he was giving a shout-out to military veterans, but now his error was all over the internet and […]

... read the entire post


TO HELL WITH POWERPOINT – #83

Throughout my Corporate career I hated to face daily power point presentations by staff who saw this as their one chance to show their creative abilities expressed by a set number of functions of the software that could be used to differentiate a presentation. We were so tired of sitting there and watching pages open and […]

... read the entire post



DRONES A REALITY PART II – #81

Commercial uses of DRONES, which are under the jurisdiction of the FAA and starting to be used as a result of favorable trial results over the last two years. The industry is growing rapidly without any FAA rules – industry needs clarification limits for DRONES on airspace, requirements for hardware, and many more areas that need rules. […]

... read the entire post


KNOW WHEN TO QUIT: DRONES PART I – #80

As we entered a new decade 2010-2012, I was teaching Business 101 at Harper College and as usual the requirement to come-up with a new and innovative idea or product, and make a presentation to the class as a term project. In checking the backgrounds and the past/current work experience of the students, I noticed […]

... read the entire post


SUCCESSION PLAN MUST BE IN PLACE – #79

THE MANAGEMENT LESSON IS TO:

HAVE A VERY CLEAR SUCCESSION PLAN IN PLACE THAT IS CLEAR TO ALL MEMBERS OF THE FAMILY OWNING THE BUSINESS, TO ALL MEMBERS OF SR. MANAGEMENT IF PUBLICLY OWNED, AND TO KEY EMPLOYEES IF DEEMED NECESSARY. THE PLAN SHOULD BE LEGALLY REVIEWED AND APPROVED ON AN ANNUAL BASIS TO INSURE ALL THE CHANGES REQUIRED […]

... read the entire post


Why is this Allowed? – #78

It has been years during which I have seen a 24/7 currency exchange being opened at every other corner of a major road like Irving Park Rd., in Chicago with special focus on areas that have both legal and illegal immigrants (we are a sanctuary city). With technology creating electronic banking, it kept baffling me as […]

... read the entire post


True Costs of Fake Goods – #77

The 100% fail safe guarantee against fake goods can only be achieved through having your OWN quality control at the manufacturing point and at the receiving point – costly in terms of having to add these increase to the price of the Consumer having to pay these added costs as the end user. The popular slogan […]

... read the entire post


Follow-up With Carlos Ghosn – #76

Many of the Nissan executives are gone, without being charged, but Carlos remains out on bail (restricted to Japan) until his sentencing next spring. The longer the pre-trial phase for Carlos lasts, the more dirt is being dug-up on the various dirty schemes that Nissan executives participated in.  There are various versions of corruption rising to […]

... read the entire post


IDENTIFY COMPETITIVE OPPORTUNITIES – #75

No sooner did I write BLOG #68 addressing the Customer Service fixes starting to be recognized by the Airline Alliances as a profit opportunity, an industry that has had no new innovative Marketing ideas in the last 20 years.  I can see a major change coming as Delta announces the linking of far-flung markets on their […]

... read the entire post


Joe Maddon: Job Well Done – #74

Why did Joe get released from his position as the Cubs Manager in a very un-ceremonial manner?  I recognize that Joe Epstein has the right to replace Managers for any and all reasons.  However, he is the most accountable person for the downfall of Joe last and this year, followed by the players themselves.  Joe didn’t lose […]

... read the entire post


Breakfast at Wendy’s: Fifth Try – #73

The management lesson from Wendy’s actions covered in this BLOG are focused on keeping your product line vibrant and that you create excitement amongst your franchise employees, staff and most importantly the Customer. A bacon breakfast sandwich and a chicken biscuit with a Coffee-flavored-Smoothie just won’t do it, when these items join the 300 Wendy’s Restaurants already […]

... read the entire post


Operating Margin vs. Organic Growth a Challenge – #72

ITW (Illinois Tool Works) finds that building up to 800 Divisions (over a period of 25 years), doesn’t necessarily assure organic growth.  To hit an acceptable growth rate, the company shed 713 divisions, down to 87 during the period 2011 – 2018.  The actual growth margin in (2018) – 44 Divisions grew at 7.6%, but in 36 divisions […]

... read the entire post



Grandma Skowron: The Community Cop – #70

I remember Grandma Skowron, from the days of being part of a multi-racial neighborhood, where she was the Block Captain.  If she caught you spitting gum on the sidewalk, she would smack you on the side of the listening post and after she informed your father, he would smack you on the side of the listening post again – […]

... read the entire post


FAKE NEWS: It’s Global – #69

When watching the TV news, I heard AOC mention the fact that the burning of the Amazon Fires will contribute greatly to the end of the earth in a very short period of time – a decade or so. Hurricane season is upon us, so the media hysteria about the Amazon Fires has moved off the front […]

... read the entire post


Airline Alliances: Finally Getting Together – #68

For the last 20 years most alliances have brought minimum benefits to their Customers. What level of management would allow 20 years to go by without maximizing an opportunity to serve the Customer?  Here are examples to support my observation:

  1. Can’t hardly check fliers in for flights on other airlines within the alliance.
  2. Can’t get you a […]

    ... read the entire post


Joe Maddon; Manager of the Chicago Cubs – #67

I have been saying that Joe is gone either before the season ends or shortly thereafter. My main reasoning is based on his DNA match with his Millennial group of athletes, who are getting a little “old” in the tooth and wore subject to injuries and aches that their bodies can’t withstand.  Joe is still a big softie, […]

... read the entire post


“Defecation Crisis”: Converts to Rare Diseases – #66

With rats multiplying by the thousands, and the threat of being overrun with them creating deadly diseases, the “tree hugging” S.F. city management team is banning plastic straws. As a real additional threat  “Defecation” is taking place by pets and homeless human beings in SF & LA. Let’s quantify the size of the threat – in LA 36,000 […]

... read the entire post


Organized Effort to Obtain Key Information – #65

Key Management Learning focuses on the need to know as many happenings in the industry as possible. That means that your Senior Management has to keep it’s ears to the ground and be willing to view the future through various lenses- such as Trade & Commerce Group meetings, reading two to three Newspapers a day […]

... read the entire post


Soccer Being Accepted – #64

Let’s face it – the U.S. is dominated by Baseball, Basketball, Football and the following recruiting example will provide one of the many areas that YOU should be reviewing and adopting in your recruiting tool kit. Once you get away from cities with high immigration groups from Europe and the Latin countries, soccer is not practiced and talked about.  For example, I […]

... read the entire post


RATS: 1 – MAJOR US CITIES: 0 #63

The MANAGEMENT LESSON IN THIS BLOG is simple: TAKE ACTION IMMEDIATELY.

If you don’t, here’s what will happen; earlier this year a rat infestation in downtown Los Angeles near a homeless encampment led to an outbreak of typhus. Cats USA Pest Control was hired to investigate the outbreak. They came up with this conclusion – “poor sanitary conditions” […]

... read the entire post


Planning is a must – #62

There is no doubt that “Twitter” has a major Customer – Our President – that not only contributes to the consistent profitability that has been there for the last 7 quarters, a contrast to years of sustained losses that the company had reported after going public in 2013, and on any given day, 139 Million active users […]

... read the entire post


John Paul Stevens Tribute – #61

John Paul Stevens was a 1947 graduate of Northwestern U’s Law School. While JPS was extremely liberal, and I did not agree with many of his decisions, I did respect him a lot due to having met him several times during the 15 years I served on the Advisory Board of the McCormick School of Engineering […]

... read the entire post


Recruiting: How can the problem be fixed? Part 2 – #60

Who Can Do Something to Correct the Problem?

Management at all functional levels (department, division, CEO, Chairman of the Board.

What Can They Do?

Make sure the HR department gets the leader that will create an HR role that meets and exceeds todays and tomorrows requirements on staffing with individuals and technology to ensure consistent growth of employees […]

... read the entire post


Recruiting: What is the problem? Part 1 – #59

In order to use the management tools and strategies we feature in our weekly BLOGS, we will address the subject of Recruiting as an example to show that asking the four questions listed in BLOG #2, should be part of the process in developing strategies aimed at providing a solution to the identified problem.  Many […]

... read the entire post


DO YOU KNOW WHAT BUSINESS YOU ARE IN? – #58

In 1974, Ray Kroc, the founder of McDonald’s, was asked to speak to the MBA class at the University of Texas in Austin…

“What business am I in?” Ray asked, once the group all had their beers in hand.

“Everyone laughed,” my friend said. “Most of the MBA students thought Ray was just fooling around.”

No one answered, […]

... read the entire post



SWOT ANALYSIS – X

Before we start our Journey of Success, please complete a SWOT analysis of your past, existing and future business ventures as well as consider completing one on you to get a realistic evaluation of yourself. SWOT – stands for Strengths, Weaknesses, Opportunities and Threats – an extremely effective tool to provide a base for a […]

... read the entire post


THE ONE PAGE PLAN – IX

Without a Plan your business efforts will be like a sailboat sailing across then Ocean without a rudder. Every thriving business is lead by a smart and powerful group of managers, who sail along the seas of success and know where they have been, where are they now and where they are going. They are […]

... read the entire post


The Customer is the Boss – VIII

The organization chart shown above sets the stage for you the Manager to structure your department and hopefully your organization according to the power you transmit in walking-the-walk and talking-the-talk. Too many organizations are talking about the need to serve the Customer, but fall short in their Silo driven environments in communicating this commitment to […]

... read the entire post


13 FATAL ERRORS OF MANAGEMENT – VII

Prepared & Written by: John Golde & Steven Brown
FATAL ERROR #1 : Refuse To Accept Personal Responsibility

  • Buck Stops Here
  • Performance and Excuses – don’t accept excuses
  • Failure Formula
    People fail in direct proportion to their willingness to accept socially acceptable excuses for failure.
  • Three Unspoken Words
    I Don’t Know
  • Definition of Leadership
    The skill of attaining predetermined objectives with and through the […]

    ... read the entire post



HOW DOES MANAGEMENT IMPACT THE BOTTOM LINE? – V

The charts featured below, while in their simplest form, will clear the air as to what is the most important item that affects the bottom line. In your next Management meeting you might want to ask attendees to rank the following three factors (sales, GP rate, expenses) as to their importance and impact on operating […]

... read the entire post


SUN TZU THE ART OF WAR – 500 B.C. – IV

SUN TZU in 500BC was looking for a job as a General working for a War Lord to head up the army. In an interview with a War Lord, he was challenged to show his capabilities to lead by having to line-up and march 30 of the War Lord’s concubines in a military manner. SUN […]

... read the entire post


THE NEED FOR A NEW APPROACH FOR RECRUITING – III

Recruiting is not a primary responsibility of the HR (Human Resources) department. They can be part of the process but the key responsibilities of establishing the Initial Profile, conducting all Interviews and the Final selection steps have to be the responsibility of the Manager for whom the potential candidate will work for. You would be […]

... read the entire post


Watch for Trends – II

The savvy Manager is constantly seeking the next area of growth and trying to see where he could be maximizing the opportunity for his business. The field for new products, job opportunities and career planning are endless. However, if you or your employees are not working with a PLAN that identifies key trends that will […]

... read the entire post


Golden Nuggets To Increase Revenue and Profits – I

Every Sales Manager has access to Golden Nuggets that turn into prospects for sales for their Sales Reps on a consistent basis. 39% of businesses admit that their data is inaccurate and amongst the 61% that use some form of data, a few utilize the Golden Nuggets that are readily available to everyone through the adoption of NAICS Codes.

... read the entire post


Repacking Reduces Prices by 10%+ – #56

Most businesses are constantly struggling with pricing, the cost of product, and have no means of getting a positive impact on net profit without major considerations being weighed. Refer to Blog #13 that shows the numbers impact of Sales & Expense, CGS increases/decreases on Operating Income. However, most of the savings in this article are gained […]

... read the entire post


From 5th Fastest to Zero Growth in Less Than a Year: MiMedx – #55

Management has to prepare transparent accounting records and very carefully monitor internal and external audits that take place. The reports that these two separate efforts comprise should be compared and the CFO should present their reports to the Board.  To ensure absolute integrity each audit team should be present at respective presentations – that buys […]

... read the entire post


Come Clean ASAP – #54

If You as a Manager want to experience the potential loss of trust by your employees due to someone leaving by voluntary or “fired means” keep doing the following:

  1. NEVER SPEAK THEIR NAME
  2. TRY NOT TO MAKE ANY REFERENCE TO THE EVENT
  3. FOR THE MOST PART AVOID ANY OF THE DISCUSSIONS THAT MIGHT ARISE

If the reason for someone not being […]

... read the entire post


$15.00 Minimum Not Understood by Congress In Tip Oriented Environments – #53

Here’s what’s facing Mr. Fox, owner of numerous restaurants in Florida and Alabama where he employs 600+ employees. He’s currently paying a living wage to all his employees, but his servers who make $3.00 per hour – average from $17.00 to $28.00 salary when you add in tips. He will have to look at a possible 600% hourly wage increase to Servers plus increases to $15.00 to a large number of support personnel.

... read the entire post


A Plan Recognizes The Changes In Advance – #52

In 1964 – 1965 I took my two week vacation and Karin and I took off for New York City, where we had a great time and spent extensive time at THE WORLDS FAIR. I knew that the FAIR would be as great as the one I attended in Brussels, Belgium (1958) while being stationed in Munich, Germany.

... read the entire post




Transparency A Must!! – #49

Boeing has been incurring problems in building a quality plane ever since they decided that in order to grow, they would need to move their headquarters and production facilities out of their well established Washington State location where they could have expanded with ample real estate availability.

... read the entire post



“Ding – Dong” The Avon Lady Is Gone – #47

It is obvious that Avon has to be misleading potential investors by releasing PR in the WSJ on the 23rd & 24th of March that reads as follows – AVON CONSIDERS GETTING ITSELF BACK TOGETHER. Three years ago the company split into two – one was focused on Avon’s International Business and the other half on the Domestic business which was suffering badly.

... read the entire post


Payless Shoes – #46

In both of the companies mentioned in this Blog, the Management lesson shows the weakness of planning for downside contingencies, knowing the competition, staying on top of demographic trends, and greed to maximize income without investing back in the business.

... read the entire post